Terms of Service

1. About Adforlio

Adforlio provides the advertising-creation services described in these terms. Website: https://adforlio.com. Business contact address: 9, Race Course Road, Kaduna, Nigeria. General enquiries: info@adforlio.com. Contact support@adforlio.com about your account or purchases.

Your Adforlio credit purchase is for this platform’s services. An AI provider or payment processor does not become the seller of your Adforlio credit pack.

2. Accounts and authority

You must be at least 18 and legally able to enter this agreement. When acting for a business, organisation or client, you must have authority to act and to supply its content. Keep access codes private and notify us promptly of unauthorised account activity.

Provide accurate account and billing-country details. We use an approximate country signal to display prices automatically; your approved billing country determines checkout eligibility. An IP-based estimate can be wrong and is not proof of residence. Campaign audience and billing country are separate. You may request correction and human review of a country decision.

3. What the platform supplies

Adforlio automatically selects a supported production route for the output you request. The quote shows the selected output, relevant settings and exact credit cost before you approve generation. A static layout, a video made from a still layout, an AI-generated background and an AI-generated concept video are different outputs; one is not a promise of another.

For non-physical offers, approved text and optional authorised references may be enough. An exact-product advertisement requires a genuine product photograph. Generated scenes are illustrations, not evidence of an actual building, service visit, software screen, client, qualification or result.

Adforlio is not an advertising network, booking engine, ticket issuer, payment collector for your customers, course host, regulated adviser or donation processor. External booking, purchase or registration destinations remain your responsibility. Advertising spend, automatic publishing, hired actors, voice cloning, longer videos and formats not listed in your quote are not included. AI-generated people in an illustrative scene are not hired performers or evidence of real customer experiences.

4. One-time credit purchases

Credit packs are one-time purchases. There is no automatic renewal, subscription or automatic top-up unless you separately enter a clearly disclosed future agreement. The price, currency, credits, applicable taxes and any expiry must be shown before purchase. We do not silently convert a displayed US-dollar charge into a naira charge.

Credit purchases are final for change-of-mind or unused-credit requests, except where applicable law requires a remedy or this policy provides a correction for failed, missing, defective or incorrectly charged service. Credits are permission to use specified platform functions, not a bank balance, investment or general-purpose payment instrument. They are not transferable or redeemable for cash except through applicable refund rights. Promotional or test credits are not purchased credits.

No expiry is imposed on purchased credits under this launch policy while the account remains active, subject to lawful account closure and the remedies below. A later expiry policy cannot be applied retrospectively to an existing purchase without an appropriate agreement or remedy.

For supported purchase flows, your signed-in Purchases page provides a downloadable confirmation of the recorded payment and the terms accepted for that order. The restricted pilot uses this account download without sending a confirmation email. A confirmation is not automatically a tax invoice.

5. Quotes, generation and interrupted work

Review the output scope, content and exact total credit quote before approving generation. Quotes may vary with the selected production route, settings and current prices. Approval authorises only the quoted job and credit amount; we do not increase that amount after the job is accepted. If a quote expires or materially changes before acceptance, you must review and approve a new quote. Credits may be reserved while the job runs and settled when it completes. A fresh variation or changed brief normally requires a new quote.

For a confirmed failure that delivers no usable output, we will restore the affected entitlement or provide the remedy required by law. An uncertain supplier response may require investigation to avoid purchasing the same generation twice. We do not promise that every requested job can be cancelled after submission or that every result will be immediate. We do not automatically purchase a second AI generation or charge additional credits as a fallback for an uncertain result.

Do not approve a second payment or generation solely because a page is slow. Check the recorded order or job first. A duplicate payment, incorrect charge or credit discrepancy can be reported to support.

6. Your content and output use

You retain the rights you already have in uploaded material. You authorise Adforlio and the disclosed service providers to handle the material as necessary to provide, secure and support the requested service, subject to the Privacy Notice. This permission is not an assignment of your intellectual property.

You may use delivered outputs for lawful commercial purposes to the extent you have the necessary input, likeness, brand and third-party rights and comply with applicable provider terms. AI output may resemble other work and may not qualify for exclusive copyright protection. We do not promise originality, exclusivity or a legal clearance opinion.

Do not remove required AI disclosures or provider-applied provenance signals. You must review intellectual-property, advertising and platform-rule obligations before publication. We will not publish your private campaign as a testimonial or portfolio example without separate permission.

7. Facts, results and professional claims

Confirm the facts, prices, availability, dates, locations and conditions you supply. Do not fabricate endorsements, accreditation, beneficiaries, property features, outcomes, discounts or scarcity. A service campaign does not become exempt from these requirements because no physical product is shown.

Automated checks assist review but do not independently establish truth, legality or professional compliance. You are responsible for a final review before publication. Adforlio does not guarantee advertising approval, conversions, revenue or a particular campaign result. These limits do not remove your rights where our service is defective or not as described.

8. Price or feature changes

New package prices apply prospectively. We do not rewrite the amount, currency or credit quantity in an accepted purchase, or the quoted cost of an already reserved job.

If a material change would reduce what unspent purchased credits can reasonably deliver, we will give reasonable advance notice and an appropriate option to use the existing entitlement or obtain a remedy for the affected unused portion. Removing a provider or changing models does not silently erase the purchase obligation.

9. Refunds, complaints and consumer rights

The Refunds and Credit Policy explains the absence of voluntary unused-credit refunds, mandatory cancellation rights, failed work and payment corrections. Your rights under mandatory consumer law take priority over a conflicting contractual restriction.

Buying credits is not, by itself, a blanket waiver of a cancellation right. Where a separate express request or acknowledgement is legally required to begin immediate digital supply, it must be obtained before that supply; a general terms checkbox is not a substitute.

10. Suspension and account closure

We may restrict affected functions where reasonably necessary to address fraud, prohibited content, payment disputes, legal requirements or a security risk. We will explain the reason and available review process where permitted. Restrictions should be proportionate; access to unaffected information or remedies is not automatically forfeited.

You may stop using the platform and request closure. We will identify any outstanding purchases, pending jobs and legally retained records and explain the treatment of unused purchased credits. No term removes a refund or data-protection right that the law requires.

11. Availability and responsibility

Third-party APIs and hosting may be unavailable or change. We take reasonable care in providing the service and handling confirmed failures, but do not promise uninterrupted uptime or a specific processing time unless separately agreed. Keep copies of completed outputs that matter to your business.

Nothing excludes responsibility that cannot lawfully be excluded, including mandatory consumer remedies or liability for fraud. Any allocation of business-to-business liability must be assessed under applicable law; this launch policy does not impose a compulsory foreign arbitration clause or waive court and regulator access.

12. Changes and questions

The policy version and effective date are displayed with the published document. Material changes will be communicated before they take effect where required. A later policy will not retrospectively alter an accepted purchase to your detriment. Contact support@adforlio.com for questions or complaints.